Seamless Omnichannel Experience
Deliver a unified, effortless journey across online, mobile, and in-store channels for a cohesive customer experience.
With ShoppinGenie, you can create a seamless shopping experience by integrating directly with the platforms shoppers already use, like WhatsApp, Facebook Messenger, your retailer’s app, or a browser. By fitting effortlessly into your existing tech stack, ShoppinGenie eliminates the need for costly new apps or complex integrations, allowing shoppers and retailers to connect in familiar and effective ways.
Engage Shoppers, Anywhere
ShoppinGenie allows shoppers to interact with your brand or store wherever they feel most comfortable, whether they’re on their phone, tablet, or desktop.
From just a short initial conversation, ShoppinGenie quickly understands the shopper’s preferences and anticipates which products will best meet their needs, ensuring the experience feels natural and accessible—whether they’re shopping online or in-store.
Continue the Conversation Beyond the Purchase
Unlike traditional shopping assistants, ShoppinGenie doesn’t stop working after the shopper checks out. It enables brands and retailers to:
- Send unobtrusive follow-ups to thank customers for their purchase.
- Update shoppers about sales and promotions tailored to their preferences—with their consent.
- Provide ongoing support and suggestions, ensuring you stay top of mind long after they leave the store.
This feature transforms one-time purchases into lasting relationships, creating opportunities for engagement that go far beyond the walls of your store.
Valuable Insights Without Loyalty Program Barriers
With ShoppinGenie, there’s no need for shoppers to join a loyalty program to receive personalized service. Through natural conversations, ShoppinGenie learns shopper preferences and provides valuable insights that retailers and brands can use to:
- Offer hyper-relevant deals and promotions.
- Understand shopper behavior in real time.
- Make data-driven decisions to improve inventory, marketing, and operations.
Learn more about how ShoppinGenie helps stores make data-driven decisions here.
Why It’s a Game Changer
ShoppinGenie empowers retailers and brands to communicate with shoppers in ways never offered before. By meeting customers on the platforms they already use and keeping the conversation going beyond the point of sale, ShoppinGenie ensures your store remains a trusted shopping partner—without adding friction or requiring new apps.
Ready to redefine your connection with customers? Seamlessly engage them across channels with ShoppinGenie.